Relationship Manager - Premium Accounts

RBL Bank Ltd is looking for Relationship Manager - Premium Accounts to join our dynamic team and embark on a rewarding career journey

• Building and maintaining positive relationships with clients : regular communication, responding to client inquiries and requests, and addressing any issues that arise
• Understanding client needs and requirements : understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions
• Identifying and pursuing new business opportunities : identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals
• Providing excellent customer service : ensuring that clients are satisfied with the products and services they receive
• Collaborating with internal teams : work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience
• Keeping abreast of industry trends and developments : stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients
• Excellent communication, interpersonal, and negotiation skills
• Strong problem-solving and decision-making abilities
• Proficiency in Microsoft Office and customer relationship management (CRM) software

Skills Required

Customer Service, Microsoft Office, Relationship Management, crm software, Communication Skills