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Biz2Credit - Account Manager
Biz2credit Info Services Pvt LtdMumbai, India14 days ago
Job descriptionExcellent communication and interpersonal skills. Understanding of SaaS products, digital lending workflows (LOS, LMS, BRE), or fintech ecosystems Strong project management and multitasking abilities. Client-centric mindset with high attention to detail.
We are seeking an experienced and client-focused Account Manager / Client Relationship Manager to lead strategic partnerships, ensure high client satisfaction, and drive business growth. This is a cross functional, high-visibility role involving stakeholder collaboration, project execution, and account expansion.
Location : Thane
Experience : 5+ Years
Key Responsibilities :
- Serve as the primary point of contact for key clients, ensuring satisfaction and long-term partnership.
- Develop and maintain strong relationships with clients to understand their needs and deliver tailored solutions.
- Engage with clients in the digital lending, fintech, or BFSI space to understand business goals and deliver tailored SaaS solutions
- Coordinate across internal teams to execute events and campaigns seamlessly.
- Manage project timelines, budgets, and deliverables while ensuring quality.
- Resolve client issues proactively with a solutions-focused approach.
- Present periodic performance reports and conduct review meetings with clients.
- Identify and pursue upselling and cross-selling opportunities to expand client engagement.
Required Skills & Competencies :
(ref : iimjobs.com)
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Account Manager • Mumbai, India