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Last Mile Executive

Last Mile Executive

ConfidentialPune, India
22 days ago
Job description

Location : Pune / Delhi | Experience : 2–4 years | Employment Type : Full-time

Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges Join Pluckk as a Last Mile Executive , where you'll play a critical role in ensuring seamless B2B and B2C deliveries while supporting operational excellence.

About the Role :

As a Last Mile Executive , you will coordinate and execute last mile delivery operations, track shipments in real-time, resolve exceptions, and maintain high service levels. You'll collaborate closely with delivery partners, internal teams, and customer service to ensure timely and accurate order fulfilment.

Key Responsibilities :

  • Coordinate daily last mile dispatches with 3PL partners and internal fleet teams.
  • Monitor real-time delivery tracking and resolve delivery exceptions or escalations.
  • Support route planning and suggest process improvements based on on-ground realities.
  • Ensure timely pickups and deliveries aligned with service-level agreements (SLAs).
  • Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers.
  • Maintain daily MIS reports and assist in preparing delivery performance dashboards.
  • Assist in field audits, hub visits, and vendor performance reviews when required.

Who You Are :

  • 2–4 years of experience in last mile logistics, dispatch, or delivery operations.
  • Experience in D2C, e-commerce, FMCG, or 3PL operations is preferred.
  • Familiarity with GPS tracking systems, route optimization tools, and Excel .
  • Strong communication skills and ability to manage on-ground teams and partners.
  • Problem-solving mindset with attention to detail and ability to work under pressure.
  • Willingness to travel locally for audits or field supervision (up to 20%).
  • What We Offer :

  • A fast-paced, high-growth work environment.
  • Hands-on exposure to logistics technology tools .
  • Opportunities to collaborate across functions and with external partners.
  • A culture that values ownership, accountability, and performance .
  • Apply Now : Send your CV to [HIDDEN TEXT] with the subject line 'Application – Last Mile Executive | Pune / Delhi'

    Skills Required

    Excel

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