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Customer Service Associate – Voice

Customer Service Associate – Voice

ConfidentialNavi Mumbai, Mumbai
8 days ago
Job description

Hiring for Broadband Process

Process : Voice Support

Location : Mumbai Malad

Salary : 21k - 30k + Performance Incentives

Eligibility

  • Qualification : HSC / Graduate
  • Experience : Freshers & Experienced candidates can apply
  • Excellent verbal & written communication skills in English (mandatory)
  • Comfortable with rotational shifts & offs (including night shifts)
  • Immediate joiners preferred

Job Role

  • Handle customer queries via calls (as per process)
  • Provide technical assistance & troubleshooting related
  • Ensure first-call resolution & customer satisfaction
  • Maintain records of customer interactions and escalate issues when required
  • Benefits

    ✅ 5 Days Working (2 Rotational Week Offs)

    ✅ Performance Incentives & Bonus

    ✅ One-way transport (for night shifts)

    ✅ Growth Opportunities within the organization

    Interested candidates can Call or WhatsApp on given no - 9326479640

    Regards,

    HR.Snehal Rathod

    Vibrantzz Management Services,

    Skills Required

    Bpo, Voice, calling , Inbound, Mumbai, International Bpo, Call Centre, Agent, Senior Associate, Navi Mumbai

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