AddedEducation - Relationship Manager

Position Title - Relationship Manager

Function / Department - Client Acquisition

Location : Gurugram / Bangalore / Hyderabad / Mumbai (Work from Home)

AddedEducation, a division of The Added Company, provides an array of services for students and student-athletes, in their pursuit of tertiary education opportunities. We are dedicated to up-skilling gifted students and student-athletes, providing them with resources and opportunity for leveraging their talent to access top-notch tertiary education globally.

Founded by a twin-brother-and-sister-duo, former student-athletes, who were recruited student-athletes at Stanford and UC Berkeley, AddedEducation has become one of the world's leading Higher Education counseling firms. Based in Singapore with operations across the globe, we are a team of young like-minded people united by a single mission : to support and promote sporting and academic excellence. Currently under the AddedEducation brand, our business needs are focused on US, UK and Canada university admissions services, boarding school preparatory services and pre-high school development services.

Role Overview

This position is responsible for engaging with prospective families, understanding their academic and personal goals, and guiding them through our service offerings to achieve a high-conversion, high-trust sales experience. This is not a transactional sales role-it's about building relationships and earning trust in high-value, premium service Relationship Management

• Develop and manage long-term relationships with potential and existing clients, ensuring a high level of trust and engagement.
• Conduct personalized consultations to understand clients' goals, aspirations, and challenges, aligning them with AddedEducation's offerings.
• Collaborate with the client delivery team to manage and ensure continuous engagement with clients post-sign-up to ensure smooth operations and high client satisfaction.

Consultative Sales & Closures

Needs Analysis & Evaluation Planning

Stakeholder & Influencer Engagement

Internal Collaboration

Business Development & Referrals

Marketing & Brand Engagement

Operational Excellence

Required Skills and Educational Qualifications :

What Success Looks Like?

Maintain a 70%+ consultation-to-close ratio on warm leads

Build and manage a pipeline of active leads at all times

Maintain a client NPS (Net Promoter Score) of 8.5+

What you will get from us, in return is :

A highly collaborative environment that pushes you to think beyond your boundaries

A diverse workload, keeping you continually stimulated

An open forum for expression of ideas

Diverse opportunities for entrepreneurial ideas

Please note, this is an individual contributor role. Apply only if you come from a premium wealth management, relationship management, or high-end consulting background and are ready to take on sales and business development responsibilities.

(ref : iimjobs.com)