This job offer is not available in your country.
▷ Only 24h Left! Customer Relationship Management Manager
Self-employedIndia30+ days ago
Job descriptionBachelor’s degree in Marketing, Business Administration, Information Systems, or related field. 2-4 years of proven experience managing CRM systems (e.g., Salesforce, Zoho, HubSpot, Microsoft Dynamics). Demonstrated proficiency in CRM analytics and reporting tools. Excellent understanding of customer segmentation, campaign management, and customer lifecycle strategies. Strong analytical skills with the ability to interpret and leverage CRM data effectively. Excellent communication and interpersonal skills. CRM certifications (e.g., Salesforce Certified Administrator, HubSpot CRM Certification). Experience with integration of CRM systems with other digital platforms (e.g., marketing automation, social media, ERP). Familiarity with SQL or database management. Detail-oriented with excellent organizational and time-management skills. Strategic thinker capable of identifying and leveraging opportunities. Collaborative and effective team player. Adaptable and proactive in resolving issues and improving processes. Competitive salary commensurate with experience Performance incentives Comprehensive health insurance Professional growth and learning opportunities Positive and inclusive work environment
Employment Type : [Full-time / Part-time / Contract]
Company Overview :
Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.
Role Summary :
We are looking for an experienced CRM Specialist responsible for managing and optimizing our Customer Relationship Management system. You will play a pivotal role in enhancing customer satisfaction, streamlining client interactions, and ensuring the accuracy and effectiveness of customer data.
Key Responsibilities :
- Manage and maintain the CRM platform, ensuring data accuracy, integrity, and accessibility.
- Develop and implement customer segmentation strategies to optimize marketing and sales initiatives.
- Analyze CRM data to generate insights and provide recommendations for improving customer engagement, retention, and satisfaction.
- Collaborate with sales, marketing, and customer service teams to identify opportunities and improve workflows.
- Design and execute automated campaigns and workflows within the CRM to enhance customer experience.
- Prepare regular CRM reports highlighting key metrics, trends, and opportunities for improvement.
- Provide ongoing CRM training and support to internal teams to ensure effective utilization of CRM tools.
- Identify and troubleshoot CRM issues, coordinating with technical teams for prompt resolution.
Qualifications :
Preferred Skills :
Personal Attributes :
Compensation and Benefits :
Create a job alert for this search
Only Left Management • India
Related jobs
We are seeking a proactive and customer-focused Customer Success Manager.As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our pr...Show moreLast updated: 4 days ago
- Promoted
Customer Relationship Management Manager
Self-employedIndia Full-time / Part-time / Contract] Company Overview : Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients.We aim to drive...Show moreLast updated: 30+ days ago
- Promoted
15h Left! Preferred Relationship Manager
Anand Rathi Share and Stock Brokers LtdIndia The Preferred Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client.
S)he would be responsible for acquiring High Net Worth re...Show moreLast updated: 11 days ago
- Promoted
Digital Relationship Manager
Anand Rathi Share and Stock Brokers LtdIndia We are looking for Digital Relationship Assistant Managers / Managers to call and nurture leads from digital channels such as the website, social media, and paid campaigns.
The primary focus is on lea...Show moreLast updated: 30+ days ago
- Promoted
Client Relationship Manager
Trumpet MediaIndia Trumpet Media is a results-driven digital marketing and web development agency with a strong presence in Jaipur and Bangalore.
We specialize in crafting high-impact websites and executing comprehens...Show moreLast updated: 4 days ago
- Promoted
Relationship Manager- CRM
Gera DevelopmentsIndia Over 50 years, 62 projects & approx.We not only create premium residential and commercial projects but deliver novel experiences anchored in our values of trust, quality, customer first and innovat...Show moreLast updated: 11 days ago
Customer Success Manager
CrewBloomINRemote
Quick Apply
- Promoted
Relationship Manager
turtilIndia The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding.Yo...Show moreLast updated: 4 days ago
- Promoted
Relationship Manager
The Hiring CompanyIndia Position Overview Relationship Manager (RM) Function Related Activities / Key Responsibilities RM - Sales Professionals are responsible to focus on face to face sales closures using daily presentatio...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager - Select
IndusInd BankIndia Job Summary - Individually acquire and nurture relationships of the bank through wealth products.Good knowledge on banking products , LI , GI, MF, Gold ).
Detailed Responsibilities - Generate new bu...Show moreLast updated: 12 days ago
- Promoted
Relationship Manager - EdTech
Discoveries Quintessential, India Position : Relationship Manager Experience : 2 to 6 Years Location : Multiple Cities Across India &...Show moreLast updated: 1 day ago
- Promoted
Relationship Manager
upGrad RekrutIndia Relationship manager builds and maintains strong, positive connections with clients, acting as a crucial link between the company and its customers.
They focus on understanding client needs, providi...Show moreLast updated: 30+ days ago
- Promoted
Customer Relationship Management Business Analyst
Tata Consultancy ServicesIndia Salesforce Business Analyst E&U Cloud Required Technical Skill Set : Salesforce Desired Experience Range : 10 - 18 yrs Notice Period : Immediate to 90Days only Location of Requirement : .Responsibil...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Relationship Management Business Analyst
Green HR SolutionsNagpur, IN Hiring For USA based Multinational Company.We are seeking a highly skilled and detail-oriented CRM Business Analyst to join our team.
In this role, you will serve as a bridge between business stakeh...Show moreLast updated: 5 hours ago
- Promoted
Client Relationship Manager
Saxon GlobalIndia Hi, We are seeking an experienced.Banking & Financial Services sector in India.The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT serv...Show moreLast updated: 4 days ago
- Promoted
- New!
Relationship Manager
Intellectt IncIndia New Jersey, is a IT development, and digital transformation company specializing in healthcare, life sciences, engineering, IT, and automotive sectors.
It provides services in medical devices, pharm...Show moreLast updated: 2 hours ago
- Promoted
Associate Relationship Manager
SmartQIndia About SmartQ : We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem.
At the core we strive to understand our...Show moreLast updated: 30+ days ago
- Promoted
Client Relationship Manager
Anand Rathi Insurance Brokers LtdIndia Job Summary : The Client Relationship Officer will be stationed at the client’s location and will be responsible for day-to-day servicing of the Group Mediclaim and GPA policies.The role involves cl...Show moreLast updated: 30+ days ago
- Promoted
- New!
Client Relationship Manager [Urgent Search]
Saxon GlobalIndia We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India.
The role involves driving business growth, managing cli...Show moreLast updated: 2 hours ago
- Promoted
Sap Customer Relationship Management Consultant
APPIT Software IncIndia Client’s Customer Interaction Centre (CIC).Functional SME (Subject Matter Expert).SAP CRM with S / 4HANA and Fiori applications.
CIC leadership and align solutions with industry best practices.Analyze...Show moreLast updated: 12 days ago
- Promoted
- New!
▷ [3 Days Left] Client Relationship Manager
Trumpet MediaIndia Trumpet Media is a results-driven digital marketing and web development agency with a strong presence in Jaipur and Bangalore.
We specialize in crafting high-impact websites and executing comprehens...Show moreLast updated: 2 hours ago