Implementation Consultant

KEY TASKS RESPONSIBILITIES

• Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members.
• Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients elluminate environment and expectations.
• Consult in a post-implementation capacity to measure and drive increase in the ROI customers receive from elluminate.
• Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support
• Align client clinical data review objectives to functionality in elluminate and deliver gap analysis where applicable.
• Collaborate with technical, engineering, product, and project management team members to develop new / enhanced product offerings in alignment with client objectives. Draft specifications and prototypes as needed.
• Configure elluminate software to meet the client requirements.
• Support elluminate training team in preparation of course materials and delivery of courses
• Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes / Pilots and targeted presentations that fulfill client expectations.
• Collaborate with Marketing to develop client specific case studies and share client success.
• Participate in development of new processes, best practices, and recommend improvements to all procedures to ensure optimal level of client satisfaction.Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures.
• Other duties as assigned

Candidate Profile :

Professional Skills

Technical Skills

Skills Required

Ms Project, Ms Office Applications, Spotfire, Qlik, Tableau, Data Review, Implementation Consultant