Senior Manager M&S Renewals & Order to Cash Operations

Job Description Summary

The Senior Manager M&S Renewals (EMEA & Growth Regions) will be responsible for leading the M&S Renewals operations across EMEA and Growth Markets. This role owns the end-to-end M&S Renewals lifecycle from quote generation to order booking license fulfilment and invoicing ensuring operational excellence commercial compliance and a best-in-class customer experience.

The role requires strong commercial acumen process discipline and stakeholder management to drive regional renewal performance and enable revenue retention across diverse markets.

Job Description

Key Responsibilities :

1. Renewal Quoting & Execution

• Own and manage the end-to-end M&S Renewals quoting process for EMEA and Growth Regions ensuring quotes are accurate timely and aligned to contract and policy requirements.
• Partner with regional Sales Customer Success and Finance teams to ensure pricing accuracy entitlement validation and commercial compliance.
• Proactively manage the renewal pipeline ensuring timely quote creation and engagement ahead of contract expiry.
• Drive standardization and quality controls across quoting practices to minimize rework and improve turnaround times.

2. Downstream Order Management License Fulfilment & Invoicing

3. Revenue Retention & Regional Forecasting

4. Process Excellence & Governance

5. Team Leadership & Stakeholder Collaboration

Qualifications & Experience :

Additional Information

Relocation Assistance Provided : Yes

Required Experience :

Senior Manager

Key Skills

Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1