Front Office Executive

We are seeking an enthusiastic and customer-focused Front Office Executive to join our team in Mumbai India. As the face of our organization you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team.

• Oversee daily front office operations including check-ins check-outs and guest inquiries
• Supervise train and mentor front office staff to maintain high service standards
• Manage guest relations addressing concerns and complaints promptly and professionally
• Ensure accurate and efficient handling of reservations room assignments and billing
• Coordinate with other departments to meet guest needs and resolve issues
• Implement and maintain front office procedures and standards
• Monitor and analyze front office performance metrics
• Assist in managing inventory and supplies for the front office area
• Conduct regular team meetings and performance evaluations
• Stay updated on industry trends and implement innovative practices to enhance guest satisfaction

Qualifications :

Remote Work : No

Employment Type : Full-time

Key Skills

Anti Money Laundering,Arabic Speaking,Administration,HR Reporting,Billing,Import

Experience : years

Vacancy : 1