Front Desk Executive

Role & responsibilities   : -

• Answering phone calls and transferring to the concerned departments
• Greeting visitors and guiding them for their meetings
• Keeping records of the documents and maintaining the data
• Maintain discipline in all guest areas and demonstrate ethical behaviour
• Maintain complete knowledge about company procedures, policies, Rules & Regulations
• Demonstrates urgency in response and handling of customer problems and complaints
• Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
• To take a round of the entire office / site to check if there are any admin related flaws and ensure to inform the concerned department.
• Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments
• Increase levels of food service quality and enhance overall ambience of customer experiences.

Preferred candidate profile

Role :   Front Office Executive

Industry Type :   Real Estate (Co-working)

Department :   Food, Beverage & Hospitality

Employment Type :   Full Time, Permanent

Role Category :   Front Office & Guest Services

Education

UG :   Graduation Not Required

Skills Required

Hospitality, Front Desk, Front Office, Guest Relations, Guest Handling, Guest Service, Gre, Hotel