Front Office cum Executive Assistant

Position Summary :

The Executive Assistant is responsible for overseeing front office operations and ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and maintaining efficient day-to-day operations while upholding high standards of professionalism and excellence.

Key Responsibilities :

Team Management

• Supervise and lead the front office team, including receptionists and administrative staff.
• Conduct regular training sessions and performance evaluations for team members.
• Schedule and delegate tasks to ensure optimal coverage and efficiency.
• Maintain and develop databases and mailing lists to ensure accuracy and currency.

Customer Service

Operational Efficiency

Administrative Support

Quality Assurance

Collaboration

Technology Management

Qualifications : Education :

Experience :

Skills & Competencies :

Skills Required

Front Office Management, Customer Service, Team Leadership, Administrative Operations, CRM Tools, Microsoft Office Suite