Signant Health - IT Application Engineer
SIGNANT HEALTH PRIVATE LIMITEDHyderabad8 days ago
Job descriptionServe as the primary contact for assigned enterprise applications across their lifecycle, including basic administration, and monitoring day-to-day health and security. You will also shadow senior engineers for patches, upgrades, and deployments to build up knowledge and expertise. Technical Support : Provide tier 2 / 3 support during business hours (India timezone), resolving issues and coordinating with other teams as needed. Business Partnership : Work with Business Analysts to understand requirements, assess feasibility, and ensure applications meet business needs. Integrations & Automation : Collaborate with the IT Automations team on API integrations. Build simple workflow automations and proof-of-concepts using low-code platforms (Power Automate, N8N). Documentation & Knowledge Sharing Create and maintain clear documentation such as runbooks, troubleshooting guides, and knowledge base articles. Participate in knowledge transfer and rotation activities to build coverage and avoid single points of failure. Education & Experience : Bachelors degree in Computer Science, Information Systems, or related field; or equivalent practical experience with 2 to 4 years in application support or IT operations. Application Administration : Experience managing and supporting enterprise applications (including SaaS platforms, configuration management, and lifecycle activities). Security Awareness : Understanding of basic security principles such as log analysis, vulnerability identification, and incident escalation procedures. APIs & Integrations : Working knowledge of API concepts and integration patterns, with the ability to support integration testing and troubleshooting. Scripting & Automation : Proficiency in at least one scripting language (PowerShell, Python, or JavaScript) for automation and troubleshooting. Low-Code / No-Code Tools : Experience using platforms like Power Automate or N8N to build simple automations and workflows. Problem-Solving : Strong analytical skills with a systematic approach to troubleshooting and root cause analysis. Communication : Clear and effective communication skills, capable of working with both technical and non-technical stakeholders in a globally distributed team. Work Style : Self-motivated, able to work independently with periodic check-ins, and skilled at managing multiple priorities simultaneously. Flexibility : Willingness to occasionally adapt to multiple time zones and support critical deployments or incident response outside normal hours while maintaining work-life balance. AI / ML Acumen : A keen interest or hands-on experience in leveraging AI / Machine Learning to build intelligent automations, agents, or embed AI capabilities into services and processes for value optimization. Experience in healthcare or life sciences industry with understanding of regulatory requirements. Passion for the digital improvement and optimization of a growing business. Certifications in relevant technologies (cloud platforms, ITIL, security).
Description : About the job :
Role Overview :
In this role, youll be a key steward of our cloud, SaaS, and on-premises enterprise applications, and youll collaborate with Business Analysts, IT Automation, Infrastructure, and Security teams to,
- Optimize business-critical applications using AI-driven solutions.
- Enhance performance, security, and compliance across our application ecosystem
- Leverage new technologies to deliver greater value and smarter operations
Key Accountabilities / Decision Making & Influence :
Application Ownership :
Knowledge, Skills & Attribute :
Desirable :
(ref : hirist.tech)
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Application Engineer • Hyderabad
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