Application Support Engineer

Job Summary :

As an Application Support Engineer , you will serve as a critical resource in ensuring the smooth operation of business systems. You will take on the role of a 'software detective,' troubleshooting and resolving issues across various system components, especially in the domain of Electronic Medical Records (EMR). Your day-to-day activities will involve identifying, analyzing, and resolving software-related issues to maintain seamless business operations.

Roles & Responsibilities :

• Independently Manage Tasks : Perform duties with minimal supervision, becoming a Subject Matter Expert (SME) in the field.
• Active Team Participation : Contribute actively to team discussions and collaborate to find solutions to work-related problems.
• Proactive Issue Resolution : Identify and address software-related issues before they impact operations.
• Cross-Functional Collaboration : Work closely with other departments to resolve system challenges efficiently.
• Software Solutions Implementation : Develop and deploy software enhancements aimed at optimizing system performance.
• System Audits : Conduct regular audits of systems to ensure data integrity, security, and optimal functioning.
• End-User Support : Provide technical support and guidance to users experiencing software-related issues.

Professional & Technical Skills :

Additional Information :

Skills Required

Dbms, Emr