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[Apply Now] Customer Care Executive

[Apply Now] Customer Care Executive

TripateIndia
15 hours ago
Job description

Location : Saligramam, Chennai

Salary : ₹20,000 – ₹25,000 per month

About the Role

We are looking for a Customer Executive to join our growing travel company. The ideal candidate will be responsible for handling inbound calls, customer enquiries, and providing clear travel-related information . You will play a key role in convincing customers, handling objections, and closing sales , while ensuring excellent customer service.

Responsibilities

  • Handle inbound customer calls and respond to travel-related enquiries.
  • Provide detailed information about travel services, visa assistance, group tours, and packages.
  • Convince and convert leads into confirmed bookings.
  • Identify customer needs and provide appropriate solutions.
  • Maintain call records, enquiry follow-ups, and ensure customer satisfaction.
  • Support the team with problem-solving and quick resolution of customer issues.

Requirements

  • Minimum 1–2 years experience in customer service / call center / sales.
  • Strong skills in convincing, upselling, and customer handling .
  • Good problem-solving attitude and ability to handle pressure.
  • Must be fluent in English and Telugu (additional languages are a plus).
  • Excellent communication, listening, and interpersonal skills.
  • Should be willing to work from our office at Saligramam, Chennai .
  • What We Offer

  • Competitive salary of ₹20,000 – ₹25,000 per month.
  • Performance-based incentives.
  • A supportive team environment with career growth opportunities.
  • Exposure to the travel and tourism industry .
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