[11 / 10 / 2025] Customer Care Executive

Company Description

Niftel Communications is a technology-driven BPO company established in 2010, with over 6000 seats worldwide. Niftel BPO combines world-class technology, expertise, and process skills to meet client requirements 24 / 7 in fields like Finance, Insurance, Claims, and Energy. Led by Founder-Director Mr. Farukh Shah, Niftel Communications is committed to delivering innovative IT solutions, BPO / ITES services, and IT Training globally.

Role Description

This is a full-time on-site role for a Customer Care Executive at Niftel Communications in Kolkata. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and driving sales.

Qualifications

• Customer Support, Customer Satisfaction, and Customer Service skills
• Communication and Sales skills
• Strong interpersonal and problem-solving abilities
• Ability to work effectively in a team environment
• Previous experience in customer service or related field is a plus
• Bachelor's degree in a relevant field

Please call or WhatsApp Sweta on 9836706032 or send your CV at sweta.yadav@niftel.com