Customer Care Executive

Job Summary :

We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service.

Key Responsibilities :

• Handle incoming customer calls, emails, or chats professionally and promptly.
• Resolve customer queries and concerns with clarity and patience.
• Provide accurate information about products and services.
• Maintain records of customer interactions.
• Ensure high levels of customer satisfaction.
• Coordinate with internal teams to address customer needs.
• Follow company policies and standard procedures for customer handling.

Requirements :