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Customer Care Executive

Customer Care Executive

TripateIndia
8 days ago
Job description

Location : Saligramam, Chennai

Salary :

₹20,000 – ₹25,000 per month

About the Role We are looking for a

Customer Executive

to join our growing travel company. The ideal candidate will be responsible for handling

inbound calls, customer enquiries, and providing clear travel-related information . You will play a key role in

convincing customers, handling objections, and closing sales , while ensuring excellent customer service.

Responsibilities

Handle

inbound customer calls

and respond to travel-related enquiries.

Provide detailed information about travel services, visa assistance, group tours, and packages.

Convince and convert leads

into confirmed bookings.

Identify customer needs and provide appropriate solutions.

Maintain call records, enquiry follow-ups, and ensure customer satisfaction.

Support the team with

problem-solving

and quick resolution of customer issues.

Requirements

Minimum

1–2 years experience

in customer service / call center / sales.

Strong skills in

convincing, upselling, and customer handling .

Good

problem-solving attitude

and ability to handle pressure.

Must be fluent in

English and Telugu

(additional languages are a plus).

Excellent communication, listening, and interpersonal skills.

Should be willing to work from our office at

Saligramam, Chennai .

What We Offer

Competitive salary of

₹20,000 – ₹25,000

per month.

Performance-based incentives.

A supportive team environment with career growth opportunities.

Exposure to the

travel and tourism industry .

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Customer Care Executive • India

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