B.A Freshers For Customer Care Executive

Job Summary

: We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Care Executives. The ideal candidate will be responsible for handling customer queries, resolving issues, and delivering an excellent customer experience via voice, chat, or email.Key Responsibilities : Handle inbound and outbound customer calls in a professional manner.Respond to customer queries and complaints in a timely and efficient manner.Provide accurate information about products / services and resolve issues.Maintain a positive, empathetic, and professional attitude with customers at all times.Record customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Escalate unresolved issues to the appropriate departments.Requirements : Minimum 12th Pass / Graduate in any stream.Good communication skills in English and Hindi (additional regional languages are a plus).Basic computer knowledge and typing skills.Ability to remain calm and courteous under pressure.Willingness to work in rotational shifts.Prior BPO / call center experience is an advantage, but not mandatory.Benefits : Competitive salary with incentivesPaid training providedPerformance-based bonusesGrowth and internal promotion opportunitiesFriendly and supportive work environmentApply now and start your journey in a growing BPO company!To apply, email your resume to ()) or call (+91 )

Experience

0 - 6 Years

No. of Openings

10

Education

B.A, B.C.A, B.B.A, B.Com, B.Ed, B.E, B.Tech

Role

Customer Care Executive

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

( Male / Female )

Job Country

India

Type of Job

Full Time (Night Shift)

Work Location Type

Work from Office

Face interview location

Mohali, Punjab