Lead, Learning and Development

Primary R&R

Business Consulting

Consults with the business, senior leadership, and professional peers to identify learning / business gaps / problems and their causes.

Uses this information to design / create impactful and sustainable learning experiences that lead to behavior change impacting business priorities / results

Research to understand industry best practices to discover important innovations and trends in learning. Applies these new methods, when feasible, to advance the learning experience, impacting TM performance.

Project Leadership

Leads the design, development, implementation, and evaluation of T&C projects initiated to support enterprise capabilities / skill needs

Obtains necessary resources for the project team's success. Based on the needs, decisions on vendor engagement or in house solutions will need to be taken

Controls expenditures to meet project budgets and handles the learning budgets for the business

Creating communication strategy to keep all stakeholders informed in a consistent and timely manner

Directs the activities of project team members; coaches them to deliver top-quality, timely results

Learning Strategy Formulation

Determines current and future learning needs by analyzing business goals and priorities and builds a learning strategy for the future

Identifying key organizational, environmental, cultural, and human factors; considering business need / enterprise capability; and assessing current team performance before curating a learning solution.

Collaborates / Works with relevant HR teams to gather insights and data about our talent to inform the development needs of the future

Uses this data, plus outside research, to formulate both short and long-term learning strategies.

Program Development & Implement

Develops learning programs & experiences based on business needs, respecting both the original design and the project timing and action.

Uses appropriate instructional design tactics, tools and media to meet the design objectives.

Plans and directs implementation for learning experiences and programs, creating support materials and job aids when needed.

Assists business in correct use of new and ongoing programs.

Facilitates classroom and virtual training programs (leadership sessions, G&O discussions, Leadership learning off sites, behavioral sessions)

Program Evaluation

Evaluates the effectiveness of learning products and programs by designing approaches to measure learners' reactions, the amount of learning and application that took place, and the impact on the business results.

Identify and amplify stories of impact to showcase proof points of what's working well and how it is impacting business results

Evaluating business impact where applicable -L3 / 4 level evaluation

Client Service

Regularly meets with the business to keep current on key priorities objectives and immediate and long-term learning needs.

Serves as a key learning liaison and expert for business by performing research, making recommendations, and documenting and sharing knowledge.

Understand and share the learning health metrics with the business in MTR and QTR

Serves as a change management consultant to the business guiding them through org level changes by providing the necessary resources, and guidance to drive change effectively

Key Projects

Onboarding – Will be responsible for handing end to end new hire onboarding experience for all levels, including senior leadership.

Behavioral training : Will be responsible for designing, delivering, and evaluating behavioral and soft skills training programs to build critical capabilities among employees

Leadership Development : Will be responsible for designing, implement, and evaluate leadership development programs that strengthen leadership capabilities across the organization, under the leadership of the L&D head.

Role Requirements

3- 4 year college degree

8 -10 years’ experience in designing, developing, implementing, and evaluating training or performance improvement programs

Expert consulting skills (includes ability to lead, communicate, influence and demonstrate strong executive presence, business acumen and strategic mindset)

Strong written and oral communication skills and a desire to spend a considerable amount of time writing and editing.

Strong initiative and drive for results

High client credibility and stakeholder management skills

Background in either facilitation and / or design thinking

Excellent project management / organization skills with the ability to multi-task and manage time effectively.