Learning And Development Specialist

Senior Learning & Performance Specialist

Job Title : Senior Learning & Performance Specialist

Location : Bangalore

Shift timings : 10 : 00 am IST to 7 : 00 pm IST.

Summary We are seeking a highly engaging and dynamic Senior Learning & Performance Specialist to shape our workforce in an AI-first company. The ideal candidate will have a passion for learning and a knack for inspiring a multi-generational audience (Gen Z, Millennials, and Gen X). You will design and facilitate high-impact

soft skills

and

behavioral

training programs for our engineering, sales, and corporate teams, ensuring our people have the skills to thrive in a fast-paced, technology-driven environment and achieve peak performance.

Key Responsibilities

Training Strategy & Design : Lead the design and development of innovative training content for a wide range of soft skills, including leadership, communication, emotional intelligence, and conflict resolution, with a focus on real-world application in a tech company.

Dynamic Facilitation : Deliver compelling and interactive training sessions for a diverse employee base, adapting your style to engage different generations and roles, from software engineers to sales professionals.

Performance Consulting : Partner with business leaders to conduct performance needs analysis, identify skill gaps, and design targeted interventions that directly impact key business metrics.

Mentorship & Collaboration : Mentor junior trainers and collaborate with stakeholders across the organization to ensure training initiatives are aligned with strategic business goals and performance outcomes.

Impact Measurement : Develop and implement robust evaluation methods (e.g., Kirkpatrick's levels) to measure the effectiveness and ROI of training programs, using data to inform continuous improvement and demonstrate business impact.

Required Qualifications

Bachelor's degree in a relevant field (e.g., Human Resources, Organizational Development, Psychology).

Minimum of 7+ years of experience in a dedicated corporate soft skills and behavioral training role.

Proven ability to design and deliver training programs that engage diverse, multi-generational audiences.

A strong passion for and understanding of the technology sector, particularly AI and software engineering.

Exceptional communication, public speaking, and facilitation skills.

Preferred Certificates & Skills

Certifications :

Certified Professional in Training & Development (CPTD) or Certified Professional in Learning and Performance (CPLP) from the Association for Talent Development (ATD).

EQ-i 2.0 / EQ 360 Certification or other emotional intelligence assessments.

Certifications in behavioral assessments like DISC or MBTI.

Technical Skills :

Proficiency with Learning Management Systems (LMS), virtual training platforms (e.g., Zoom, Microsoft Teams), and data analysis tools (e.g., Microsoft Power BI, Tableau).

Experience :

Direct experience working within a technology, software, or AI company.