Technical APM Business Analyst & Scrum Master

Title - Technical APM Business Analyst & Scrum Master

Location - Remote

work timings : 3pm – 11pm IST

Note - Orbus experience a must.

Job Description :

This role drives the day-to-day execution of Application Portfolio Management (APM) and Rationalization activities. The Business Analyst will be hands-on in building and maintaining the Enterprise Application Inventory in Orbus, running business and technical health application assessments, and supporting the Application Rationalization processes. The role requires deep working knowledge of Orbus (iServer / Infinity) and familiarization with ServiceNow (SAM / APM modules) and strong facilitation skills to support stakeholders across IT, Procurement, and the Business.

Expectations :

Build and continuously update the application inventory in Orbus, ensuring metadata completeness.

Execute business fit and technical health surveys and analyze results.

Establish and support ROI, TCO, and business case analysis for rationalization opportunities with clear recommendations (decommission, consolidate, migrate, renew).

Identify functional overlap, redundancy, and consolidation opportunities between applications.

Create and maintain application usage and value reports.

Maintain and prioritize the APM Initiative backlog in Orbus, tracking dependencies.

Serve as Scrum Master for cross-functional activities : managing sprint planning, retrospectives, stand-ups, and progress tracking.

Support maintenance of Application Software Catalog.

Core Competencies :

Analytical and detail-oriented : proactive in chasing gaps and inconsistencies.

Action Oriented : Demonstrates a bias towards action and driving organizational change.

Problem Solving : Able to break complex problems into solvable chunks, looks beyond the first answer to understand underlying dynamics

Qualifications

Hands-on Orbus (iServer / Infinity) experience : Application attribute configuration, surveys, workflow, and portfolio dashboards.

Familiarity with ServiceNow (contract, usage, and license data extraction)

Scrum Master certification (CSM / PSM) and proven facilitation of Agile delivery.

Strong skills in requirements gathering, backlog management, and stakeholder communication.

Experience with ROI / TCO modeling and cost-benefit analysis.

Familiarity with Informatica EDW for data aggregation a plus.

Proficiency in Power Automate for survey execution a plus.

Education :

Bachelor’s Degree is preferred or experience equal to.