Delivery Manager - Payroll

About Keka

Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don't hide and we aren't afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.

As the Delivery Manager, you will be the key driver of successful project deliveries, ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client expectations, and delivering tangible value. You will lead a dynamic team, foster collaboration, and manage the end-to-end delivery lifecycle.

Key Responsibilities

Client Onboarding & Payroll Implementation

• Lead end-to-end payroll implementation for new clients, including requirements gathering, system setup, testing, and data migration.
• Serve as the primary point of contact, ensuring timely, accurate delivery.
• Collaborate with internal teams to tailor solutions and ensure successful go-lives.
• Manage implementation teams and timelines for smooth project execution.

Client Relationship Management

Solution Design & Customization

Project Management

Stakeholder Communication

Training & Knowledge Transfer

Continuous Improvement

Qualifications & Skills

Skills Required

Compliance, Project Management, Client Relationship Management, System Integration