Job Title : RPA Delivery Manager-AD
Location : Hyderabad / Pune (Hybrid)
Exp : 15-25
Position Summary :
We are seeking an experienced RPA Delivery Manager at the Associate Director level with a minimum of 15+ years of overall IT experience and 8+ years in RPA / Automation delivery management. The ideal candidate will be responsible for end-to-end delivery management of large-scale automation programs, growing and scaling the automation Center of Excellence (CoE), and driving strategic automation initiatives across the enterprise. Healthcare domain expertise is highly preferred to align automation strategies with regulatory and compliance requirements.
Key Responsibilities :
Delivery Management & Program Leadership :
- Lead end-to-end delivery of complex, multi-workstream RPA / automation programs from initiation to production deployment
- Manage portfolio of 15-25+ automation projects simultaneously, ensuring on-time, on-budget delivery
- Establish and maintain program governance frameworks, including steering committees, RACI matrices, and escalation procedures
- Drive agile delivery methodologies and ensure adherence to project management best practices
- Manage relationships with C-level stakeholders, business sponsors, and external vendors
Center of Excellence (CoE) Growth & Strategy :
Build, scale, and mature the automation CoE from current state to enterprise-wide capabilityDevelop and execute 3-year automation roadmap aligned with business strategy and digital transformation goalsEstablish CoE operating model, including governance, standards, training programs, and support functionsCreate and maintain automation pipeline with 100+ identified opportunitiesDrive change management initiatives to promote automation adoption across business unitsDevelop reusable automation assets, templates, and accelerators to improve delivery efficiency by 30-40%Team Leadership & Resource Management :
Lead and mentor a cross-functional team of 50-75 professionals including solution architects, RPA developers, business analysts, and project managersManage resource allocation and capacity planning across multiple concurrent projectsEstablish talent acquisition strategies and build high-performing automation delivery teamsCreate career development pathways and succession planning for team membersFoster innovation culture and continuous learning within the CoEStrategic Partnerships & Vendor Management :
Manage strategic relationships with RPA platform vendors (UiPath, Automation Anywhere, Blue Prism, Microsoft)Negotiate enterprise licensing agreements and optimize tool costsEstablish partnerships with system integrators and consulting firms for specialized expertiseEvaluate and onboard emerging automation technologies (AI / ML, IDP, Process Mining, Chatbots)Required Skills & Qualifications :
Experience & Leadership :
15+ years of IT experience with 8+ years in RPA / Automation delivery management5+ years in senior leadership roles managing teams of 40+ peopleProven track record of scaling CoE organizations from startup to mature stateExperience managing $5M+ automation budgets and demonstrating measurable ROITechnical & Domain Expertise :
Deep understanding of multiple RPA platforms (UiPath, Automation Anywhere, Blue Prism, Power Automate)Strong knowledge of automation architecture patterns, governance frameworks, and security modelsExperience with healthcare automation use cases including EHR integration, claims processing, prior authorization, and regulatory reportingUnderstanding of HIPAA, HITECH, and healthcare compliance requirementsFamiliarity with AI / ML technologies, IDP, NLP, and intelligent automationBusiness & Stakeholder Management :
Exceptional executive presence and ability to influence C-level stakeholdersProven experience in business case development and ROI measurementStrong financial acumen including P&L management, budgeting, and cost optimizationExperience in change management and organizational transformation initiativesProject & Program Management :
PMP, Prince, or equivalent certification strongly preferredExperience with Agile / Scrum methodologies and scaled agile frameworks (SAFe)Proficiency in project management tools (MS Project, Smartsheet, Jira, Azure DevOps)Strong risk management and issue resolution capabilities(ref : hirist.tech)