Manager, Payroll Core Data

Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

Don't meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

As the Manager of Payroll Core Data, you will lead a geographically distributed team responsible for maintaining the integrity of client and worksite employee data across multiple systems. You will oversee internal operations and third-party vendor performance, ensuring high standards of data accuracy, compliance, and customer service. This role requires a strong background in HRIS, data management, and payroll systems, along with proven leadership and project management skills.

Team will be responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role.

Key Responsibilities

• Develop deep understanding of all HR / payroll systems and their impact on data integrity
• Manage customer escalations and ensure resolution with root cause analysis
• Lead or support strategic and tactical projects related to technology and process improvements
• Collaborate with cross-functional teams to provide expert input on strategic initiatives
• Oversee test case development and execution for system enhancements
• Translate corporate goals into actionable team-level objectives
• Manage staffing, workload distribution, and service hours to meet performance and financial goals
• Define and monitor KPIs to ensure data accuracy and service excellence
• Design and implement onboarding, training, and mentorship programs for team development
• Lead recruitment, hiring, and performance management for team members
• Ensure documentation and maintenance of departmental processes and policies
• Drive year-over-year improvements in customer satisfaction, employee engagement, and service delivery
• Perform other duties and special projects as assigned

Qualifications

Education

Experience

Preferred Certifications

Skills & Competencies

Work Environment

Please Note : TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [HIDDEN TEXT] to request such an accommodation.

Skills Required

Payroll Systems, Microsoft Excel