Key Responsibilities :
- Project Leadership :
- Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing timelines, resources, and deliverables.
- Act as the primary point of contact for clients during the delivery phase, ensuring effective communication and addressing concerns promptly.
- Team Management :
- Build and lead a high-performing delivery team, providing guidance, mentorship, and support. Foster a collaborative and positive team culture, encouraging continuous learning and professional development.
- Resource Planning :
- Collaborate with internal teams to assess resource requirements for project delivery. Allocate resources effectively to ensure optimal project execution.
- Client Collabaration :
- Collaborate with clients to understand their unique requirements and expectations. Establish and maintain strong client relationships, ensuring client satisfaction throughout the project lifecycle.
- Quality Assurance :
- Implement and oversee quality assurance processes to ensure the delivered solutions meet high standards. Conduct regular reviews and audits to assess project quality.
- Risk Management :
- Identify potential risks and challenges during project delivery and develop mitigation strategies. Proactively communicate risks to stakeholders and implement corrective actions as needed.
- Continuous Improvement :
- Drive continuous improvement initiatives to enhance delivery processes and methodologies. Gather feedback from project deliveries to inform product development and future implementations.
- Documentation :
- Ensure comprehensive documentation of project deliverables, timelines, and client-specific details. Develop and maintain project documentation, including project plans, status reports, and client communication.
- Budget Management :
Manage project budgets, ensuring that projects are delivered within budgetary constraints. Provide regular budget updates to clients and stakeholders.
You are a desired candidate if you have :
Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-driven domains.Strong leadership and team management skills, with a focus on fostering collaboration and a positive team culture.In-depth understanding of HR processes and workflows.Excellent client management and communication skills.Solid project management skills with a track record of delivering complex projects on time and within budget.Knowledge of quality assurance processes and methodologies.Strong analytical and problem-solving abilities.Experience in risk management and mitigation strategies.Ability to thrive in a dynamic and fast-paced environment.Skills Required
Saas, Quality Assurance, project leadership , Team Management, Resource Planning