Technical Support Officer (International Voice)
ConfidentialGurgaon / Gurugram30+ days ago
Job descriptionProvide technical support to international customers over the phone. Handle and resolve technical issues, specifically focusing on Windows-related escalations (L1 / L2). Diagnose problems, guide users through solutions, and ensure a high level of customer satisfaction. Maintain accurate records of all customer interactions and technical resolutions.
Hiresquad Resources is urgently hiring a Technical Support Officer for an International Voice process in Gurugram. If you have experience in Windows escalation (L1 / L2) and possess excellent communication skills, this is an immediate joining opportunity to advance your career in technical support.
What We're Looking For
- Experience : Any Graduate or Undergraduate with at least 1 year of documented technical experience in Windows escalation (L1 / L2) domain .
- Communication : Excellent communication skills are mandatory.
Key Responsibilities (Implied from the role)
Interested Any references are welcome! Call Rose at 9873538143 (or WhatsApp at 8595800635 ) or email your resume to [HIDDEN TEXT] .
Skills Required
Technical Support, Troubleshoot, Windows Server, Logical Thinking, Communication Skills
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Technical Support • Gurgaon / Gurugram
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