International Voice Process - International BPO

Job description :

Job Title :  International Voice Process

Location :  Noida, Delhi

Key Responsibilities :

• Handle inbound and outbound customer calls.
• Provide resolutions to customer queries and complaints in a professional manner.
• Accurately document all interactions and maintain records in the CRM system.
• Follow up on customer requests to ensure complete satisfaction.
• Adhere to quality standards and meet performance metrics

Eligibility Criteria :

Skills Required

Record Keeping, customer interactions, Trouble Shooting