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Senior Engineer - IT help desk
ConfidentialNoida10 days ago
Job descriptionncident Management process knowledge Ticket handling process, how to create, and update, Worklog Laptop / Desktop Troubleshooting ITIL process knowledge Active Directory, DNS, DHCP knowledge Office 365 Management knowledge User Mailbox, Shared Mailbox knowledge Mail flow rule knowledge Knowledge of Office 365 Licenses and management Hands-on experience in Excel and PPT to prepare SOP, documents. Awareness of team lead skills
Qualifications :
Candidates who have academic qualifications as BCA, B Sc., MCA. Preference for ITIL certification
Skills Required
It Help Desk, Sop, Senior Engineer, Dns
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Senior It Engineer • Noida
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