Quality system manager

ConfidentialThane, India

5 days ago

Job description

Complaint Management (CMS)

Establish and maintain the Global Complaint Procedure, ensuring compliance with quality standards and regulatory requirements, and governing site-level complaint process adherence.
Collect, analyze, and monitor compliance and performance metrics through Quality Management Reviews; lead global complaint trend reviews.
Drive data analysis and reporting initiatives, delivering actionable insights and comprehensive updates to management.
Lead initiatives to improve complaint process efficiency, transparency, and alignment across global teams.
Actively participate in site and global complaint review meetings, providing improvement insights, driving follow-up actions, and ensuring timely closure.

Document Management (DMS) and Learning Management (LMS)

Develop, implement, and maintain a global document management system.

Ensure all documents are managed and stored in compliance with regulatory requirements and company policies.

Manage document lifecycle from creation, review, approval, distribution, and archiving.

Develop, implement, and maintain a global learning management system for global quality documents

Ensure all training programs are compliant with regulatory requirements and company policies.

Oversee the creation, delivery, and tracking of training programs and materials.

Continuously evaluate and improve document and learning management processes to enhance efficiency and compliance.

Implement best practices and industry standards in document control and training management.

Develop and deliver training programs for employees on document management and learning management processes and systems.

Provide ongoing support to global teams regarding document and learning management queries and issues.

Conduct regular audits of document and learning management processes to ensure compliance and identify areas for improvement.

Work closely with cross-functional teams, including manufacturing quality, commercial quality, design quality and Regulatory Affairs, ensure document and learning management needs are met.

Communicate document and learning management policies, procedures, and updates to all relevant stakeholders.

Support project assigned

Develop, implement, and maintain the Global Learning Management System (LMS) to support training on quality documents and procedures.

Oversee the creation, delivery, tracking, and continuous improvement of training programs to ensure compliance with regulatory requirements.

Provide ongoing support and training to global teams on document and learning management processes and tools.

Projects & Continuous Improvement

Execute assigned global and corporate projects with minimal supervision, ensuring timely delivery and alignment with business objectives.

Continuously evaluate and enhance complaint, document, and learning management processes to improve efficiency, compliance, and global standardization.

Serve as a subject matter expert (SME) by leading global CMS / DMS / LMS transformation and automation projects to drive process efficiency and innovation.

Leadership & Strategy

Manage a team of quality professionals, providing guidance, coaching, and support to achieve quality and business objectives.

Apply in-depth business knowledge to align quality system strategies with organizational goals and regulatory expectations.

Develop and foster strong relationships with key stakeholders across manufacturing, commercial and product business unit.

Assure adherence to budgets, schedules, work plans, and performance requirements for all assigned projects and systems.

Skills Required

Data Analysis

Create a job alert for this search

Quality Manager • Thane, India

Related jobs

Promoted

Quality Manager

Airtel Payments Bankmumbai, maharashtra, in

To ensure and improve the quality across all our processes, build stronger controls, improve the content of SOPs, update the RCSAs, conduct walkthroughs for process improvement, conduct BCP tests, ...Show moreLast updated: 30+ days ago

Promoted

Quality Assurance Manager

Pattern BrandsKalyan-Dombivli, IN

At Pattern Brands, we live to curate products that turn your everyday routines into joyful rituals.We are a fast-growing portfolio of brands in the home goods space. our team thrives on creativity ...Show moreLast updated: 1 day ago

Promoted

Quality Management System

ConfidentialMumbai

Develop and maintain the Quality Management System (QMS) in accordance with ISO 9001 : 2015 standards and Organization requirements. Define processes, templates, guidelines, and checklists to enable e...Show moreLast updated: 30+ days ago

Promoted

Service Delivery Manager - Manufacturing & Quality Applications

CognizantThane, IN

The Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg. Quality (GxP) IT applications, with a strong focus...Show moreLast updated: 1 day ago

Promoted

Naxnova - Senior Manager - Quality

NaxnovaVasai Virar,Maharashtra, India

Description : About Naxnova Technologies Private Limited : Naxnova Technologies is a leader in delivering high-quality products in the Automotive d...Show moreLast updated: 13 days ago

Promoted

Quality Assurance Manager- Building material Products

Walplast Products Pvt. Ltd.Navi Mumbai, India

Formulate and develop new drymix products for applications like tile adhesives, skim coats, and industrial grouts.Conduct literature surveys, evaluate raw materials, and stay updated on new technol...Show moreLast updated: 22 days ago

Promoted
New!

Quality Manager

Pop Station, The fashion foundry (TFF)thane, India

Popstation is redefining how fashion brands are built — from Discover to Design, Develop, and Deliver.Identify defects, document findings, and implement. Build a feedback loop to improve.Train facto...Show moreLast updated: 21 hours ago

Promoted

Quality Manager

SCHACH Engineers (P) Ltd.Vasai Virar, Maharashtra, India

Job Title : Quality Manager – Aluminium Formwork Manufacturing.Experience Required : 7+ years in manufacturing quality, with minimum 3 years in Aluminum Formwork industry. Tech in Mechanical / Product...Show moreLast updated: 22 days ago

Promoted

Senior Manager - Quality

Naxnovavirar, gujarat, in

Naxnova Technologies Private Limited is seeking a seasoned professional for the role of.Senior Manager – Quality (QMS).This leadership role is responsible for driving the implementation and continu...Show moreLast updated: 18 days ago

Promoted

Assistant Quality Assurance Manager

Cafe Coffee Daymumbai, maharashtra, in

Key Responsibilities and accountabilities of the Role : .Serve as the Quality Assurance (QA) in charge for the assigned region, representing and ensuring adherence to quality standards.Conduct a mini...Show moreLast updated: 30+ days ago

Promoted

Director - Quality Management System

ConfidentialMumbai, India

Job Title : Quality Management System (QMS) Lead - Procurement Services.We are seeking a highly skilled and process-oriented. Quality Management System (QMS) Manager.Quality Management System tailore...Show moreLast updated: 5 days ago

Promoted

Manager - Quality

ConfidentialMumbai, India

Driving a culture of Business Excellence across various Business Units and aligning the overall process flow with an end-to-end perspective, thereby enhancing the effectiveness agility in overall b...Show moreLast updated: 5 days ago

Promoted

Deputy Manager / Manager - Quality

ConfidentialMumbai

We are looking for a highly skilled and experienced Project Quality Engineer who will be responsible for ensuring that all aspects of our engineering, procurement, and construction (EPC) projects m...Show moreLast updated: 30+ days ago

Promoted

Test Manager - Manufacturing Domain

QualityKiosk Technologiesmumbai, maharashtra, in

We are looking for a dynamic and experienced.This role demands strong leadership, strategic thinking, and hands-on experience in managing offshore teams and delivering high-quality software solutio...Show moreLast updated: 1 day ago

Promoted
New!

Quality System Manager

SAN Automotive Industriesmumbai city, India

SAN Automotive is a Tier-1 certified manufacturer specializing in high-precision.Serving top Indian and global OEMs—including Mitsuba, Honda, INEL, Denso, and JCB—we bring cutting-edge engineering,...Show moreLast updated: 21 hours ago

Promoted

Quality Manager

ConfidentialMumbai, India

Established in 2019, CS India is one of the country's fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-B...Show moreLast updated: 30+ days ago

Promoted

TrackWise Quality Management System (QMS)

MAK Technologies LLCNavi Mumbai, Maharashtra, India

Role : TrackWise Expert CSV configuration expert We are seeking an experienced TrackWise Expert to lead the end-to-end design and implementation of scalable, compliant, and high-performance enterp...Show moreLast updated: 13 days ago

Quality Manager

Asian Heart InstituteMumbai, Maharashtra, IN

Quick Apply

Position : As a Quality Manager at Asian Heart Institute, you will see the quality operations ensuring compliance with the statutory requirements, liaison with external and internal related to Qual...Show moreLast updated: 30+ days ago