Key Account Manager
ReachBengaluru, Republic Of India, IN30+ days ago
Job descriptionDevelop comprehensive account plans with clear objectives and success metrics Analyze market trends, competitive landscape, and client business models Prepare executive-level reports on account performance and market insights Contribute to product roadmap based on client feedback Drive expansion through upselling and cross-selling platform features Execute account-specific growth strategies aligned with client objectives Monitor account health metrics and implement retention strategies Collaborate with sales to identify opportunities within existing accounts Ensure successful platform adoption and subscriber onboarding Monitor billing accuracy, platform uptime, and telecom SLAs Own operational workflows including documentation and reporting Track telecom KPIs, billing metrics, and subscriber analytics Lead cross-functional initiatives to streamline BSS / OSS workflows Ensure regulatory compliance and GSMA standards adherence Leverage AI-powered tools for automation and process optimization Oversee project delivery from MVNO concept to launch Develop implementation timelines and budgets Coordinate platform integrations with brands, third parties, and MNO partner Strong understanding of telecom operations, network management, or service delivery domains. Proven experience in client relationship management and business operations leadership. Working knowledge of AI applications in business operations, automation tools, and data-driven performance optimization. Excellent stakeholder management, communication, and negotiation skills. Strong analytical thinking, problem-solving ability, and commercial acumen. Comfort working in a fast-paced, tech-driven environment with cross-functional teams. 5–7 years of experience in telecom, consulting, or technology business operations roles. Experience in implementing AI-based process improvements or digital transformation initiatives. Prior exposure to managing enterprise accounts or large-scale operational programs. Proficiency in project management tools (Jira, Asana, Microsoft Project) BSS / OSS platforms, revenue assurance, and subscriber billing systems CRM platforms and customer lifecycle management Cloud telecom solutions and API integrations AI-powered BI tools and predictive analytics platforms Knowledge of Lean / Six Sigma and AI-driven process optimization
About Reach
Reach revolutionizes mobile connectivity through AI-powered innovation, offering modern connectivity services via APIs, automation, and modular solutions. We enable ISPs, MVNOs, employers, and startups to launch and scale connectivity services without traditional telecom complexities. Our flexible infrastructure supports branded mobile, fixed wireless, IoT, and internet services.
Job Title : Key Account Manager
Location : Bangalore / India
Experience : 5–7 Years
Education : Engineering degree with MBA from a top-tier Indian business school (IIMs, ISB, XLRI, SPJIMR, MDI, or equivalent)
Experience : Telecom
Role Overview
The Key Account Manager will manage strategic telecom clients and drive business operations efficiency through advanced analytics and AI-led process optimization. The role requires strong client management, operational execution, and cross-functional collaboration to ensure business growth and service excellence.
Key Responsibilities
Client Management
- Serve as primary contact for MVNO / MNO client accounts
- Build long-term relationships with key stakeholders
- Conduct regular business reviews and strategic planning sessions
- Participate in product presentations and brand onboarding
- Manage requirements gathering, updates, and escalations across time zones
Strategic Planning
Account Growth
Operations
Program Management
Desired Skills and Competencies
Preferred Background
Technical Skills
Keywords : MVNO | MVNE | MNO | Telecom Operations | Mobile Technology | BSS / OSS | SaaS Platform | Mobile Analytics | AI Agent | Digital Transformation
Create a job alert for this search
Key Account Manager • Bengaluru, Republic Of India, IN
Related jobs
(39489))
![Key Account Manager [15h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Softcell%20Technologies%20Global%20Pvt.%20Ltd.)
- Promoted
Key Account Manager
Airtel BusinessBengaluru, Karnataka, India Job Title : Key Account Manager.Reporting to : Business Manager.Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, p...Show moreLast updated: 3 days ago
- Promoted
- New!
Key Account Manager
GE VERNOVABengaluru, Republic Of India, IN Company : Kidvento Education and ResearchPosition : Key.Show moreLast updated: 3 hours ago
- Promoted
Key Account Manager
SmartQBengaluru, Karnataka, India We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good.Solving complex business problems with our heart and analyzing possible soluti...Show moreLast updated: 30+ days ago
- Promoted
Key Account Manager
Nuwizo DigitalBengaluru, Karnataka, India Bangalore, India (Hybrid / On-site).Chief Business Officer / Founders.The ideal candidate should have strong communication, project management, and relationship-building skills, with a deep understan...Show moreLast updated: 3 days ago
- Promoted
Key Account Development Manager
Cashfree PaymentsBengaluru, Republic Of India, IN The candidate is required to acquire new customers in the Enterprise category.The candidate must thrive in a high-performance environment and possess strong networking, business development, relati...Show moreLast updated: 30+ days ago
- Promoted
Key Account Manager
ConfidentialBengaluru / Bangalore, India We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem.
At the core we strive to understand our clients' requ...Show moreLast updated: 30+ days ago
- Promoted
A & D Key Account Manager (Permanent)
Beyond AppliancesBengaluru, Republic Of India, IN Position Title : Manager, Office of the COO Location : Mumbai Reporting To : Chief Operating Officer (COO) Position Overview The Manager – Office of the COO will play a pivotal role in supporting the ...Show moreLast updated: 2 days ago
- Promoted
Key Account Manager - Enterprise Neobank Solutions
RazorpayBengaluru, Republic Of India, IN The Senior Associate – Enterprise Sales.The ideal candidate will possess a.This role focuses on building strong relationships, crafting tailored solutions, and establishing a robust pipeline to acc...Show moreLast updated: 30+ days ago
- Promoted
Kuehne + Nagel - National Key Account Manager
Kuehne+Nagel (Kuehne+Nagel)(39489)Bangalore, India Description : With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and ide...Show moreLast updated: 29 days ago
- Promoted
Sales - Key Account Manager
ConfidentialBengaluru / Bangalore, India Increff is the most preferred retail SaaS partner, solving complex inventory management and supply chain challenges for retailers seeking to revolutionize their supply chains both technologically ...Show moreLast updated: 7 days ago
Key Account Manager
PaytmBengaluru, Karnātaka, India, 560002 Relationship management and growth.Develop and maintain key relationships : Build trust and rapport with high-value clients and senior decision-makers to foster long-term partnerships.Drive upsell a...Show moreLast updated: 10 days ago
- Promoted
Key Account Manager (Ads Business)
NaviBengaluru, Karnataka, India The Ads team at Navi is responsible for delivering personalised and contextually relevant advertisements to customers within the app.
By leveraging user insights and data-driven targeting, the team ...Show moreLast updated: 2 days ago
- Promoted
- New!
Key Account Manager [15h Left]
Softcell Technologies Global Pvt. Ltd.Bengaluru, Karnataka, India As a Key Account Manager with 6+ years of experience, the qualified candidate will be responsible for driving business transformation and strategic growth within 30 assigned accounts.The role focus...Show moreLast updated: 1 hour ago
- Promoted
Key Account Manager
Softcell Technologies Global Pvt. Ltd.Bengaluru, Karnataka, India Softcell’s business objectives while engaging effectively with the broader ecosystem.Customer Engagement & Sales Execution.
Travel to customer sites (minimum 90%) to build and maintain strong relati...Show moreLast updated: 30+ days ago
- Promoted
Key Account Manager
Rx100 VenturesBengaluru, Republic Of India, IN We are seeking an experienced professional to join us as a Relationship Manager.The Relationship Manager will oversee all aspects of communication, coordination, and operational alignment between t...Show moreLast updated: 1 day ago
- Promoted
Brio Hospitality - Key Account Manager / Regional Key Account Manager
Brio Hospitality Pvt LtdBangalore, India We are looking for a results-driven NKAM Ecommerce, with additional responsibility as South RKAM to manage relationships with leading retailers and drive business growth.
The ideal candidate will ha...Show moreLast updated: 13 days ago
- Promoted
Key Account Manager
StyliBengaluru, Karnataka, India STYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India.
With a strong focus on trendy, affordable fashion an...Show moreLast updated: 30+ days ago
- Promoted
Key Account Manager
e-HireoBengaluru, Karnataka, India This retail intelligence platform helps brands and businesses streamline their sales and distribution processes through advanced technology solutions.
By leveraging data analytics, automation, and m...Show moreLast updated: 24 days ago