NICE - Technical Manager - Cloud Operations / Actimize

Tech Manager, Cloud Operations, Actimize

So, what's the role all about?

We are looking for a technically strong and delivery-focused Technical Manager to lead a team of CloudOps Delivery Engineers responsible for post go-live operations of cloud-based applications. This role is critical in ensuring timely upgrades, defect resolution, and performance enhancements across our customer environments. You will work closely with cross-functional teams and customers to drive operational excellence and continuous improvement.

What you will be doing?

Team Leadership & Execution :

• Lead and mentor a team of CloudOps Delivery Engineers focused on post go-live activities.
• Ensure high-quality execution of upgrades, patches, and fixes across customer environments.
• Promote a culture of ownership, agility, and technical excellence.

Technical Delivery :

Collaboration & Stakeholder Engagement :

Operational Excellence :

Have you got what it takes?

Preferred Skills :

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility : 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

(ref : iimjobs.com)