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Area Manager - Retail Operations - Fashion / Apparel

Area Manager - Retail Operations - Fashion / Apparel

Jain Amar Clothing Pvt LtdPatiala,Punjab, India
30+ days ago
Job description

Position : Area Manager - Retail Operations.

Reports to : Head - Retail Business.

Role Summary :

We are looking for a dynamic and driven Area Manager to oversee retail operations across a designated region.

The candidate will be the key interface between our frontline stores and backend functions, ensuring operational excellence, business growth, and seamless communication between all stakeholders.

Key Responsibilities :

Store Operations & Performance :

  • Ensure smooth day-to-day operations across all company-owned and franchise stores in the region.
  • Drive sales performance, VM standards, SOP adherence, and store staff productivity.
  • Monitor inventory levels, shrinkage, customer service, and audit scores.

Stakeholder Liaisoning :

  • Regular coordination and relationship management with mall management teams, landlords, and franchise partners.
  • Address and resolve operational issues, maintenance needs, and lease / rental concerns in a timely manner.
  • Cross-Functional Coordination :

  • Act as a bridge between retail stores and internal teams - merchandising, marketing, HR, IT, etc.
  • Ensure timely execution of promotions, launches, VM rollouts, and stock allocations in alignment with central plans.
  • Business Development :

  • Identify, evaluate, and recommend potential retail expansion opportunities in the region.
  • Conduct feasibility analysis for new stores - both company-owned and franchise.
  • Lead negotiations with landlords / mall developers with support from HO teams.
  • Market Intelligence :

  • Continuously track and report competitor activities - pricing, promotions, footfalls, expansions, etc.
  • Provide insights for improving customer experience and store-level strategies.
  • Key Requirements :

  • Graduate / MBA with 6-10 years of relevant experience in multi-store retail operations (fashion / apparel preferred).
  • Strong people management, communication, and problem-solving skills.
  • Hands-on experience in handling franchise relationships and mall coordination.
  • Comfortable with regular travel across assigned geography.
  • (ref : iimjobs.com)

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    Operation Manager • Patiala,Punjab, India

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