Managing relationship with Axis Branch Sellers and thereby meeting target through Bank's FOSResponsible for managing the leads generated from Branch and thereby convert into quality businessMust adhere to the process set and timely coordinate with Cluster Manager and Operations HUB, ensuring minimal customer complaintsShall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registeredEnsuring 15-month persistency on track and thereby ensure a robust follow-up mechanism with the customersCoordinating with Cluster Training manager to ensure bank staff are regularly trained on concepts in life insurance and new product introductionsShall be responsible for activating the branch banking sellers and thereby achieving the activation targetEnsuring LMS usage as a tracking mechanism online and follow-up callsMeasures of Success
- Business Plan : Adj MFYP Collected (Rs.) - Plan vs Actual as per target assigned
- Case Size : Plan vs Actual as per target assigned
- Seller Activation : Seller Activation (%) - Plan vs Actual as per target assigned
- Persistency : 15th month Persistency (%) - >
82.5 and as per plan
Key Competencies / Skills Required
- Excellent Relationship Skills
- Managing various levels of Bank Management
- Adherence to Process
Desired Qualification and Experience
- Graduate in any discipline from a UGC / AICTE approved college or university
- 1 to 2 years of experience in sales; experience in insurance preferred
- Experience in Life Insurance sales management, Retail bank distribution, Channel management, and / or DSA relationship
Skills Required
Training Coordination, Relationship Management, Sales Coordination