Position Summary :
- This position is held by an experienced personnel who aids and supports Sales and Business Development function in procuring customers and retaining it by managing acquired and about to acquire customers. This position strives to rope in new business development and also manage existing accounts thereby adding more revenue toTucuxi.
- This is a mid-to-senior leadership position, reporting to senior management, focused on aligning sales and business-growth strategies with company objectives
Core Responsibilities :
Research and identify new market opportunities – scout for new customersDrive full sales cycles with both existing and new clientsProvide products, services and solutions walk through / presentation, pre-sales support, negotiate contractsBuild and maintain channels / dealer relationshipMaintain sales pipelines / funnel, forecasts, and dashboardsEnsure client satisfaction post-deliverySpread brand awareness via establishment of excellent rapport with customers as deemed appropriateClosing deals (75% ) handed over by functional Head and also manage the account for day to day services, services and products requirementCoach sales freshers / interns on daily basis till transfer of deals to account management or maintain accounts as decidedManage customer data by mapping who is who in customer organization – always readily available and updated on drive very promptly for easy retrievalExtensive use of data base and make use of innovating sales approaches by optimizing the usage of data at hand / or collatedEngage in direct sales for enterprise solutions by evaluating prospective customersSetting timelines for closures and follow up on agreed by coordinating internally with Procurement and Logistics team.Track the payment and send timely reminders to receive the same as per SLAsOversee daily tracker for services, solutions and products as required by customers and post follow up actions initiated till close looped – regular tasks on daily basis ( 60% of time)Meet and exceed sales targets set for products, services and solutionsIdentify attractive channels to market, strategic partners, advertising and PR tacticsProvide relevant and pertinent information to Sales Head, Tech team, Procurement in accordance with requirement of the customer and disseminate the same to customer appropriately.Ensure customers are happy with day to day deliverables and proactively prevent escalationsEnsuring proper transfer of information till the lead materialize into customers and working relentlessly to manage the acquired account by ensuring no lapses in TATPrepare cost and estimation prior for sending proposals and ensuring prompt follow up till closureAdept in using customer supplier portals for invoice procedures.Good understand the integration / eco system of how IT Infrastructure companies work – OEMs. Customers and Vendors / SuppliersGood understanding of computers, peripherals and server related sales.Market & Client AcquisitionIdentify new customers and target industries through research, cold calls, referrals, and networkingConduct client visits and technical sales pitches / demonstrationsStrategic Planning & Sales ExecutionDraft and execute growth strategies that balance revenue generation with client satisfactionManage full sales cycles : lead generation → proposal → negotiating → closingStakeholder & Channel ManagementCultivate dealer and SI (system integrator) relationships for extended reachMaintain strong OEM ties, especially with IBMProduct Training & Pre-sales SupportOrganize and deliver training sessions and technical demos for clients.Assist customers with BOQ / BOM preparation and bid assistanceTeam Leadership & CollaborationMentor and guide sales / pre-sales team membersCoordinate with cross-functional teams—post-sale, logistics, finance, etc.Reporting & DocumentationMaintain precise sales records, forecasts, contract docs, and dashboards .Customer Relationship Management- Ensure post-sales customer satisfaction and supportOther Skills Required :
Knowledge and experience of working with MS Office and data analyticsInternet savvy / social media handling with easeGood network in real timeGood communication skills – English and any other regional languages will be added advantageExperience : 6–10 years in technical B2B sales or BD, ideally within IT hardware / software, automation, or electronic solutionsTechnical Understanding : Ability to grasp storage / back‑up technologies and prepare solutions.Education : Bachelor&aposs in Engineering (e.g., ECE / CS) or Business developmentCore Skills :Cold calling, lead generation, and sales cycle managementPresentation and negotiationCommunication and client relationship managementAnalytical and problem-solving mindsetInterpersonal Skills
Ability to multitask and experience of dealing with a demanding role and high-level workload – monotonous callingAbility to interact and convert leads into customersCommunication skills – the ability to communicate well at all levels / stake holdersDemonstrate a professional manner at all times and possess the ability to remain calm under pressureSelf-motivatedAbility to maintain a high level of discretion / confidentiality pertaining to data baseTypical Candidate Profile
Whether senior-level : a seasoned techno-commercial "hunter"Match : A technical sales professional who thrives in an aggressive growth environmentIdeal : Someone comfortable traveling / commuting, building new dealer networks, and closing technical B2B dealsShow more
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Skills Required
Lead Generation, Cold Calling, sales cycle management , Negotiation, Client Relationship Management, Data Analytics, Presentation, Ms Office