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Principal - RGM Customer Success

Principal - RGM Customer Success

ConfidentialBengaluru / Bangalore, India
9 days ago
Job description

About Asper.ai

Asper.ai, a Fractal company, is an AI-driven Revenue Growth Management (RGM) platform designed for Consumer-Packaged Goods (CPG) and Retail industries. We help global enterprises transform their commercial decision-making through advanced analytics, automation, and data science.

We are looking for a Lead / Principal, RGM Customer Success to lead the successful delivery and adoption of Asper.ai's RGM solutions. These solutions span Pricing & Pack Architecture (PPA) , Trade Promotion Optimization (TPO) , Price / Volume / Mix analysis , and Trade Terms Management .

The role involves acting as a trusted advisor to clients, driving best-in-class RGM execution, providing functional thought leadership, and partnering cross-functionally to shape the product roadmap.

Key Responsibilities

  • Lead end-to-end client delivery for Asper.ai's RGM solutions.
  • Partner with CPG and Retail clients to define, design, and implement best-in-class RGM strategies.
  • Collaborate closely with Product, Data Science, Engineering, Sales, and Marketing teams to ensure alignment on client needs and solution delivery.
  • Drive Delivery and User Adoption across client engagements.

What We are Looking For

  • 5+ years of experience in RGM, Customer Success, or Consulting within the CPG or Retail industry .
  • Functional expertise / experience in Pricing, Trade Promotions, Pack Architecture, or Commercial Analytics .
  • Proven experience leading client delivery for SaaS-based analytics or AI-driven solutions or Analytics Engagement
  • Demonstrated ability to engage and influence senior stakeholders (VP / C-level) and lead strategic discussions.
  • Strong analytical, problem-solving, and data-driven decision-making skills.
  • Ability to translate client needs into actionable product development inputs and influence roadmap priorities
  • Why Asper.ai

  • Opportunity to shape the future of AI-driven Revenue Growth Management .
  • Work with global CPG leaders across multiple markets.
  • Collaborate with a team of industry experts, data scientists, and engineers at the forefront of RGM transformation.
  • Skills Required

    Price Volume Mix analysis, Commercial Analytics, SaaS-based analytics, Pricing Pack Architecture, Trade Terms Management, AI-driven solutions, Trade Promotion Optimization

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