Team Leader Operations

1.   Team Leader (Voice Process) No. of requirements : 1

Education : HSC / Grad

Experience : Minimum 1 year of experience as a TL /   Customer Service Experience (Inbound)

Need on papers as Team Leader

Background : BPO Experience

Shift Window : 24

• 7 Shift However majority of the shifts would be from 19 : 30pm to 11 : 30am

Weekoff : Any 2 Rotational off)

Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills

Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

Notice Period : Minimum 15 days or immediate

Skills Required

Sla Management, Team Leadership, Customer Services, Operations