Job Title : Clinic Manager / Clinic Head
Organization : Stepcare Clinics, Nallurahalli, Whitefield, Bangalore
Experience Required : Minimum 5–10 years with strong understanding of OPD workflow and patient management systems.
Job Type : Full-Time (8 hours)
Contact : +91 9606910112 | Email : hr@stepcare.co.in
Position Overview
We are looking for an experienced and dynamic Clinic Manager / Clinic Head to oversee the daily operations of our clinical setup. The ideal candidate will play a key role in establishing and managing a start-up clinic, ensuring smooth functioning of all departments, maintaining quality standards, and driving growth through effective operations and marketing initiatives.
Key Responsibilities :
- Manage day-to-day clinical operations, staff scheduling, and workflow coordination.
- Oversee the setup and functioning of OPD services, pharmacy, and front-office operations.
- Implement operational protocols and ensure compliance with healthcare standards.
- Handle patient experience, service quality, and administrative efficiency.
- Coordinate with doctors, nursing staff, and allied departments to ensure seamless operations.
- Monitor financial performance, billing, and inventory control.
- Lead marketing and promotional activities to drive patient footfall and brand awareness.
- Generate and manage leads through both online and offline channels.
- Manage vendor relationships and facility maintenance.
- Prepare and present operational reports to management.
Qualification
MBBS / BDS from recognised instituteBachelor’s or Master’s degree in Hospital Administration, Healthcare Management, or related field.Minimum 5 years of experience in hospital or clinic operations.Strong understanding of OPD workflow and patient management systems.Excellent communication, leadership, and organizational skills.Ability to work in a start-up environment with multitasking capability.Proficiency in MS Office and healthcare management software.Skills :
Smart, proactive, and result-oriented professional.Ability to identify growth opportunities and implement strategic initiatives.Experience handling new clinic setups will be an added advantage.What We Offer :
A leadership opportunity within a rapidly growing primary healthcare network.A collaborative and supportive work culture focused on quality care, safety, and continuous improvement.Opportunities for professional development and career advancement within a dynamic healthcare environment.