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Healthcare Services Manager

Healthcare Services Manager

StepcareBengaluru, Republic Of India, IN
4 hours ago
Job description

Job Title : Clinic Manager / Clinic Head

Organization : Stepcare Clinics, Nallurahalli, Whitefield, Bangalore

Experience Required : Minimum 5–10 years with strong understanding of OPD workflow and patient management systems.

Job Type : Full-Time (8 hours)

Contact : +91 9606910112 | Email : hr@stepcare.co.in

Position Overview

We are looking for an experienced and dynamic Clinic Manager / Clinic Head to oversee the daily operations of our clinical setup. The ideal candidate will play a key role in establishing and managing a start-up clinic, ensuring smooth functioning of all departments, maintaining quality standards, and driving growth through effective operations and marketing initiatives.

Key Responsibilities :

  • Manage day-to-day clinical operations, staff scheduling, and workflow coordination.
  • Oversee the setup and functioning of OPD services, pharmacy, and front-office operations.
  • Implement operational protocols and ensure compliance with healthcare standards.
  • Handle patient experience, service quality, and administrative efficiency.
  • Coordinate with doctors, nursing staff, and allied departments to ensure seamless operations.
  • Monitor financial performance, billing, and inventory control.
  • Lead marketing and promotional activities to drive patient footfall and brand awareness.
  • Generate and manage leads through both online and offline channels.
  • Manage vendor relationships and facility maintenance.
  • Prepare and present operational reports to management.

Qualification

  • MBBS / BDS from recognised institute
  • Bachelor’s or Master’s degree in Hospital Administration, Healthcare Management, or related field.
  • Minimum 5 years of experience in hospital or clinic operations.
  • Strong understanding of OPD workflow and patient management systems.
  • Excellent communication, leadership, and organizational skills.
  • Ability to work in a start-up environment with multitasking capability.
  • Proficiency in MS Office and healthcare management software.
  • Skills :

  • Smart, proactive, and result-oriented professional.
  • Ability to identify growth opportunities and implement strategic initiatives.
  • Experience handling new clinic setups will be an added advantage.
  • What We Offer :

  • A leadership opportunity within a rapidly growing primary healthcare network.
  • A collaborative and supportive work culture focused on quality care, safety, and continuous improvement.
  • Opportunities for professional development and career advancement within a dynamic healthcare environment.
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    Service Manager • Bengaluru, Republic Of India, IN

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