Clinical Operations Manager

Job Title : Clinic Manager / Clinic Head

Organization : Stepcare Clinics, Nallurahalli, Whitefield, Bangalore

Experience Required : Minimum 5–10 years with strong understanding of OPD workflow and patient management systems.

Job Type : Full-Time (8 hours)

Contact : +91 9606910112 | Email : hr@stepcare.co.in

Position Overview

We are looking for an experienced and dynamic Clinic Manager / Clinic Head to oversee the daily operations of our clinical setup. The ideal candidate will play a key role in establishing and managing a start-up clinic, ensuring smooth functioning of all departments, maintaining quality standards, and driving growth through effective operations and marketing initiatives.

Key Responsibilities :

• Manage day-to-day clinical operations, staff scheduling, and workflow coordination.
• Oversee the setup and functioning of OPD services, pharmacy, and front-office operations.
• Implement operational protocols and ensure compliance with healthcare standards.
• Handle patient experience, service quality, and administrative efficiency.
• Coordinate with doctors, nursing staff, and allied departments to ensure seamless operations.
• Monitor financial performance, billing, and inventory control.
• Lead marketing and promotional activities to drive patient footfall and brand awareness.
• Generate and manage leads through both online and offline channels.
• Manage vendor relationships and facility maintenance.
• Prepare and present operational reports to management.

Qualification

Skills :

What We Offer :