Sales Enablement Manager

Sales Enablement Manager

Purpose

Reporting to the SVP Sales, the Sales Enablement Manager will be responsible for developing and executing robust onboarding and training programs for the global sales team, as well as overseeing and optimizing sales processes and tools. This role requires designing and delivering training materials, including manuals, videos, and online modules, to ensure comprehensive and continuous learning. They will also stay current with industry trends to keep both training and tools relevant and effective. Additionally, the Manager will streamline sales processes to enhance workflow efficiency, eventually manage a small team within the sales enablement department, and support innovative problem-solving and process improvements. Ultimately, the role aims to enhance sales productivity and effectiveness by providing exceptional training, tools, and process improvements.

Primary Responsibilities

Sales Systems & Technology (Salesforce, CPQ, etc.)

• Own the roadmap and day-to-day operations of Salesforce, CPQ, and integrated sales tools (as Acrobat Sign, CPQ, ZoomInfo, SharePoint, and other internal tools).
• Ensure Salesforce and CPQ are optimized to support sales workflows, quoting accuracy, and customer lifecycle visibility.
• Acts as a trusted advisor to sales leaders, leveraging data and analyses to land business insights and scale the business.
• Conduct sophisticated and creative analysis of sales data and translate the results to actionable deliveries, messages, and presentations.
• Helping with forecast reports, accuracy report and working with new applications that help improve how we use salesforce, etc.
• This will require completing Salesforce Admin training and certification.
• Stay informed of new Salesforce enhancements and capabilities. Assess how the new features can potentially benefit our processes and user experiences.
• Assist the Sales Organization to utilize Salesforce and other tools such as Acrobat Sign, CPQ, ZoomInfo, SharePoint, and other internal tools.
• Run reports and dashboards to measure sales activities (KPI, Forecast, "Gross" and "Net" Bookings), opportunities and overall performance to analyze and identify opportunities for process, system and training improvements by individual / team.
• Utilize Salesforce, LinkedIn Learning and other tools to measure the impact of training sessions.
• Perform Administrative functions within the Salesforce CRM for the Sales Enablement Director and Senior Leadership Teams. i.e. : User Management, licenses management, roles assignments, etc.

Sales Process & Efficiency

Reporting, Forecasting & Analytics

Onboarding and Ongoing Training

Required Experience & Skills