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Salesforce Delivery Manager
ConfidentialHyderabad / Secunderabad, Telangana, India9 days ago
Job descriptionAct as the primary point of contact for US-based stakeholders, business leads, and IT partners. Regularly communicate sprint status, risks, and dependencies. Present sprint-wise metrics and quarterly reports to internal leadership. Coordinate efforts between QA, Development, and Release teams for sprint deployments. Liaise with RMO (Release Management Office) to deliver required artifacts and ensure SharePoint compliance for documentation. Collaborate with AMS (Application Maintenance Services) team for ongoing support, change requests, and issue resolution. Drive alignment between sprint deliverables and program-level goals. Minimum 8 years in IT project management, with at least 3 years in a leadership role within the Healthcare and Pharma domain. Strong understanding of IT systems, data management, and relevant technologies in Healthcare or Life Sciences. Implement best practices in quality assurance and data security, maintaining compliance with industry standards and regulations. Familiarity with Healthcare regulatory requirements, clinical data management, or healthcare systems is highly advantageous. Background in system integration, data analytics, or cloud-based solutions for healthcare or life sciences. Ability to analyze complex situations, make data-driven decisions, and demonstrate a problem-solving approach. Proficiency in project management tools (e.g., Microsoft Project, Jira, Trello) and methodologies (Agile, Scrum, Waterfall). Relevant certifications in project or program management (PMP, Agile, Scrum Master). Salesforce experience is mandatory.
Role : Salesforce Delivery Manager
Experience : 8-12 years
Location : HYD - Hybrid
JD :
Scrum and Agile Execution :
- Lead and facilitate all Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospectives across multiple portal teams.
- Ensure clarity of user stories, acceptance criteria, and sprint goals by closely collaborating with Product Owners, BAs, and Developers.
- Track sprint progress, remove impediments proactively, and maintain team focus on delivery commitments.
- Maintain Jira hygiene by ensuring stories, epics, and sub-tasks are updated and closed on time.
Stakeholder Engagement :
Delivery and Coordination :
Risk Management :
Ensure no critical escalations from client side through proactive risk identification and mitigation
Qualifications :
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Skills Required
Data Management, Salesforce, Data Analytics, System Integration, Trello, Waterfall, Agile, Scrum, Jira, Microsoft Project
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Delivery Manager Salesforce • Hyderabad / Secunderabad, Telangana, India
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