customer relationship officer

Job Location : Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Mandatory Skills : Excellent Verbal communication in English.

Roles & Responsibilities :

 Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility.

 Suggesting the customer alternative products based on need, lifestyle & spending power.

 Explaining the customers about the benefits and offers related to the products.

 Verify customer details and guide them through the application gateway.

 Maintain amicable conversation throughout the call and build customer delight.

Educational qualification : 12th / Diploma / UG / PG Graduates (With / Without backlogs)

Salary : First 3 months - Rs.16,500 take home + Incentives + Over time allowances + Medical Insurance.

After 3 months Rs.18,000 take home + incentives + overtime allowances

After 6 months completion Salary will be hiked to 2.75 LPA + Incentives + Medical Insurance.

Shift Timings : 10 : 00 A.M to 7 : 00 P.M (including all the breaks in between) Working Days : 6 days of Working and 1 Day Rotational Week Off.

No.of vacancies : 100

Required Skills :

 Excellent Communication and interpersonal Skills.

 Ability to convince & assist customers in all their queries.

 Should be comfortable traveling to Ambattur Industrial Estate.

Perks and Benefits :

• Medical Insurance
• Over time pay
• Incentives

Skills Required

Customer Relationship, English, Customer Oriented, Customer Engagement, Communication, Customer Relations Officer