Senior Application Support Engineer

Senior Application Support Engineer

At 3Pillar, we focus on providing exceptional support for cutting-edge technologies that revolutionize industries. As a Senior Application Support Engineer, you'll play a crucial role in our dynamic team, contributing to critical projects that redefine urban living, establish new media channels for enterprise companies, or drive innovation in healthcare. This opportunity goes beyond providing technical support it's about creating epic solutions that leave a lasting impression in the market. If your passion for problem-solving and technical expertise fuels your drive to make a real-world impact, consider this your pass to the captivating world of Application Support!

Responsibilities

• 5 years of experience Support for enterprise applications (preferably in BFSI or lending domain).
• Basic understanding of Loan Origination System (LOS) and Loan Management System (LMS).
• Familiarity with ticketing tools like JIRA, ServiceNow, or Freshdesk.
• Good knowledge of SQL for basic queries and data validation.
• Strong troubleshooting, communication, and documentation skills.
• Ability to understand business processes in lending and financial services.
• Comfortable working in shifts or on-call support if needed.

Minimum Qualification

Regards

Rajan Paul

PIc448846edcd4-30511-38296879