iConcile - Technical Support Specialist - Enterprise SaaS Application

About Us :

iConcile Technologies is an early-stage SaaS startup focused on transforming how organizations manage their cost and vendor operations. Were building cutting-edge enterprise software that simplifies invoice reconciliation, contract management, and vendor workflows with automation and AI-driven intelligence.

Our product suite includes :

• Payable Automation : Automating AP invoice workflows with ML-powered duplicate detection, approval routing, and exception management.
• Invoice Reconciliation : Ensuring error-free invoice validations and instant mismatch resolution with embedded workflows and reporting tools.
• Contract Management : Centralizing contract data and surfacing risks with searchable clauses and compliance tracking.

The Opportunity :

We are looking for a Technical Support Specialist to join our growing team. This is a client-facing, cross-functional role that will support both new client implementations and ongoing production support for our Enterprise SaaS applications. You will interact directly with international clients, investigate and resolve technical issues, and work closely with developers and product managers to ensure smooth onboarding and post-go-live experiences.

Location : Pune

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(ref : hirist.tech)