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Client Support Specialist

Client Support Specialist

ConfidentialGurugram, Gurgaon / Gurugram, India
7 days ago
Job description

Client Support Specialist – SBNRI (Gurgaon, 5 Days WFO)

About SBNRI :

We are a fast-growing fintech startup simplifying banking, investments & taxation for NRIs. Join us to be part of a dynamic, high-growth journey!

Role Highlights :

  • First point of contact for client queries & issue resolution.
  • Provide tech / product support and ensure seamless client experience.
  • Collaborate with product & tech teams to resolve issues quickly.
  • Educate clients on product features & best practices.
  • Track & document client interactions and feedback for improvements.

Requirements :

  • 1–2 years of experience in client / tech support (preferably product / fintech).
  • Strong understanding of product-based company workflows.
  • Excellent communication (verbal & written).
  • Tech-savvy, problem-solver, with startup enthusiasm.
  • Why SBNRI

  • Work at a high-growth fintech startup.
  • Ownership, learning & career growth opportunities.
  • Energetic, collaborative culture.
  • Show more

    Show less

    Skills Required

    tech product support, client tech support

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    Client Support Specialist • Gurugram, Gurgaon / Gurugram, India

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