Customer Support Specialist

Job Title : Conference Coordinator II

Location : Gurgaon, HR (Hybrid - WFO-Once a Week, WFH - 4 Days)

Experience Required : 2+ Years

Budget : 3.5 to 4.4 LPA

Role Type / Shift : Contract / General

Contract Duration : 1 Year (With Possible Extension)

About The Job :

Company Name : VARITE India Private Limited

About The Client :

An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.

The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000.

About The Job :

Essential Job Functions :

• Process and support registrations that come through as an entitlement of the Gartner suite of products
• Support strategy for segmented attendee experiences
• Registration audits (outreach, follow up and updating records as needed)
• Responsible for answering client inquiries related to Conferences experiences
• Support Case management
• Ask Us Chat
• Support list management process and prepare data uploads to our registration platform.
• Work with Customer Service team and external Call Center to resolve issues, ensuring the highest level of attendee experience

Qualifications :

How to Apply : Interested candidates are encouraged to respond / submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards : Refer Candidates and Earn.

If you&aposre not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you&aposll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral :

0-2 years INR 5,000

2-6 years INR 7,500

6+ years INR 10,000

About VARITE : VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

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Skills Required

Microsoft Office, Excel