Inside sales executive

Role Overview

As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximize lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine.

Key Responsibilities :

• Lead Engagement & Conversion : Call, Whats App, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
• Upsell & Cross-Sell : Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets
• Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.
• Pipeline Management : Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting
• Customer Experience : Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed
• Market Feedback Loop : Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys

Must-Have Qualifications

Nice-to-Have