Inside Sales Executive

The role is responsible to ensure smooth sales operation from enquiry, roll receipt till dispatch by coordinating across teams like Production, sales, accounts, dispatch and hence is responsible for timely responses to the customer.

Sales Support

• Generates quotations and submit to customers within 24 hrs against enquiries received through email, telephone, Sales Executives, etc.
• Handles the processing of all orders with accuracy and timeliness through calls / emails, ensures timely communication within internal departments in case of change in customer specifications and drives it to completion.
• Ensures that all the sales operations are executed with agreement to the procedures of approvals and recognition.
• On receipt of order, verifies the payment terms, address, negotiations, discounts, tax structure, and give acceptance of order and file the same.
• Assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Helps in managing sales contracts.
• On receipt of payment from customer, follows-up with Production for delivery.
• Ensures timely submission of government tenders.
• Coordinates with Production Department to handle customer queries.
• Coordinates with sales team by managing schedules, filing important documents and communicating relevant information.
• Provides the rate confirmation including repairing and packing charges to customers within 4 days of receiving rolls.
• Forwards L / R to Accounts for making transporter payments after making necessary entries in Roll register.

1. Timely and accurate placement of customer orders.

2. Minimum TAT for customer queries.

Reporting & Data Entry

1. Error free data entry and documentation

2. Timely and accurate reporting

Client Management

1. Timely closoure of outstanding payments

2. Management of discounts within limits

Technical Correspondence

1. On time completion of assigned tasks

Graduate

3+ years

§ Learnability

§ Communication Skills

§ Negotiation Skills

§ Knowledge of Computer

§ Knowledge of Customer products (To be imparted through internal training)

§ Knowledge of Rubber product specifications (To be imparted through internal training)

§ Knowledge of Production Process

Salary Range : - 4.00 Lacs to 6.00 p.a