Ecommerce Specialist

Job overview

Advantech is seeking an experienced eCommerce Specialist to join our team in India (Bangalore). In this role, you will manage and optimize our B2B eCommerce platform, ensuring seamless operations, driving online sales growth, and integrating marketing strategies across digital channels. You will collaborate with cross-functional teams to enhance the platform experience and deliver measurable business results.

Responsibilities

1, Platform & Product Management

2. Order & Customer Operations

• Manage Salesforce Commerce Cloud (SFCC) operations, including adding, editing, listing, and delisting products.
• Maintain accurate product data, pricing, and inventory levels.
• Create and manage promotions, campaigns, and discounts to support sales objectives.
• Monitor platform functionality and collaborate with IT to implement improvements and resolve issues.
• Oversee the full order lifecycle : check stock availability, verify payments, process refunds, and track shipments.
• Provide first-line technical and operational support for online customers.
• Support "online-to-offline" (O2O) strategies connecting eCommerce with physical sales channels.
• Re-engage dormant accounts and long-tail customers through personalized campaigns.

3. Sales Growth & Marketing Integration

4. Analytics & Reporting

5. Project Ownership & Process Improvement

What You Will Need

Qualifications

What we offer

If this opportunity interests you and you meet most of the qualifications, we encourage you to apply!

Feel free to message me on LinkedIn if you have any questions.

Company overview

As a global leader in IoT intelligent systems and embedded platforms, Advantech is at the forefront of transforming industries through innovation. In response to the accelerating trends of IoT, big data, and artificial intelligence, Advantech has developed a comprehensive portfolio of edge computing solutions under the WISE-Edge platform.

WISE-Edge serves as the core of Advantech's Edge Intelligence strategy, offering seamless integration of hardware and software to empower real-time data processing at the edge. These solutions help our business partners and customers bridge the gap between devices and the cloud, enabling smarter, faster decision-making across industrial sectors.

In addition, Advantech actively co-creates with ecosystem partners to build agile, scalable solutions tailored to various vertical markets. Through this collaborative approach, we are accelerating the realization of industrial intelligence and driving the advancement of a truly intelligent and connected world

Discover more about Advantech at https : / / www.advantech.com

Follow Advantech on LinkedIn https : / / www.linkedin.com / company / advantech

Follow Advantech on http : / / www.facebook.com / AdvantechCareers

Show more

Show less

Skills Required

Merchandising