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Team Leader

Team Leader

ConfidentialGurgaon / Gurugram
30+ days ago
Job description
  • Effectively communicate with stakeholders and Creative Studio colleagues to evaluate and prioritize requests.
  • Discuss current projects with team members and assist them where necessary.
  • Give advice to colleagues and clients in software, branding, layout and design.
  • Actively work on Presentation Studio requests on a regular basis
  • With the help and guidance of global Presentation Studio Management and HC to deliver the following core competencies :
  • Performance management including mid and end-year reviews.
  • Goal setting and coaching for local team.
  • Local compensation recommendations.
  • Manage time off, remote work and office policies while maintaining appropriate level of staffing.
  • Be a first point of contact for conflict resolution within the local team and resolve or escalate any conflict with stakeholders accordingly.
  • Understand and implement Presentation Studio processes and Oliver Wyman policies.
  • Act as an ambassador for the Creative Studio with stakeholders across the firm.
  • Have a growing network of stakeholder relationships (both internal and external), gather feedback on a regular basis and pass on relevant information to the Presentation Studio management.
  • Facilitate a collaborative and creative work environment for the team Foster relationship between team members and ensure team building opportunities.
  • Provide guidance, support, and feedback to team members.
  • Recognize and reward outstanding performance.
  • Address performance issues and implement improvement plans when necessary.
  • Assist the team where necessary to solve client problems by translating requirements into appropriate solutions.
  • Escalate issues that affect the performance of the team and effectively solve any problems to ensure the team can operate well.
  • Promote Oliver Wyman culture, be an ambassador of the Oliver Wyman values and live them daily (role model), encouraging attendance of firm and department initiatives and events.
  • Skills and Attributes :

    People management  :

    • Feedback, training & development Be able to provide constructive feedback, mentor, inspire growth and creativity, and encourage collaboration.
    • Performance management Systematically manage performance, set annual objectives and deliver mid- and year end reviews.
    • Leadership skills  :

    • Having and pursuing a vision for the team, leading through challenging times Communication and client service
    • Have strong interpersonal skills to negotiate and build relationships with other teams and stakeholders.
    • Be effective in conflict resolution.
    • Have good communication skills to convey department goals to the Presentation Design team.
    • Have developing presentation and public speaking skills to articulate best practices to stakeholders and team members.
    • Understanding of business priorities and decision-making  :

    • Develop understanding of business priorities and how they translate in day-to-day decisions.
    • Make sound decisions that are in line with the business needs.
    • Problem-solving and implementation  :

    • Ability to think critically, analyze situations, and develop creative solutions.
    • Create organizational and policy decisions that work for large groups
    • Branding and design skills  :

    • Have strong knowledge of all Templates & Tools in the Presentation Studio, a solid understanding of the Oliver Wyman brand and a strong foundation of presentation design skills.
    • Technical skills  :

    • Expert knowledge of MS Office as well as OW PPT tools and Presentation Studio toolkit and other business relevant software (Flourish, Datawrapper, Figma)
    • Institutional knowledge and networking :

    • Have a deep understanding of the organization and capabilities of the entire department and the relevant work processes and tools (workflow, i2, etc.)
    • Have a good understanding of the structure and purpose of the company and build up a network of go-to contacts.
    • Innovation and industry trends  :

    • Have a keen eye and curiosity for emerging industry trends to keep ahead of the curve.
    • Skills Required

      Figma, Workflow, i2, Ppt

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